Our Services




It starts with the customer journey.

We will work with you to create a customer digital roadmap and track your typical customer’s buying journey. Our goal is to understand what your customer values.




‘CONTENT RELEVANCE’ IS AT THE CORE OF EVERYTHING WE DO

We believe digital strategy development starts and ends with the customer. We base the strategy on how a customer wants or needs to do business. Relevant experiences trigger engagement and generate value to customers and their brands.




Digital That is Also Contextual

We create digital solutions for any screen and for every imaginable user. We move quickly, we create collaboratively and measure often. We use digital to create amazing experiences. We think global, we think local. We think multi-channel.




To do this, we utilize unique processes and cross-functional expertise.

User-centered design permeates our approach — information architecture, design and sound process. This emphasis is especially important in ever more integrated ecosystems, which cater to several different user groups — corporate users and brand owners, dealers and retailers, and end consumers. Here’s a glimpse into how we do it:

Analysis

Customer research (surveys, interviews, focus groups, card sorts, usability testing) | Developing and testing user scenarios and flows


Design

Story boards | Information architecture | UX sketching | Wireframes | Element collages | Prototypes or mockups


Testing

Focus groups | User interviews | Micro-usability testing | Developing and testing scenarios


Content

Content strategy | Graphics and asset creation | Copywriting | Video production